Retail Operators

Built for the counter.
Built for the back office.
Built for both.

Retail operators deal with razor-thin margins, high product variety, employees you can't always watch, and customers who won't come back unless you give them a reason. Bagel was built for exactly that environment.

Under 10 seconds per transaction

Ring up any item — age-restricted, EBT-eligible, or lottery — without slowing down the line.

📦

Inventory that stays accurate

Scan in deliveries, match invoices, and track cost-of-goods automatically. No clipboards, no surprises.

🛡

Loss prevention built in

Every void, no-sale, and refund flagged automatically. Bagel Shield catches what the eye misses.

🎁

Loyalty that runs itself

Punch cards, promos, and discounts — set once, applied automatically at checkout.

The Problem
Retail looks simple from the outside.
Operators know better.

Three things quietly drain margin at every retail store — and most operators don't have the tools to catch them until it's too late.

01

Shrinkage that goes unnoticed

Voids, no-sales, sweethearting, and walkouts add up faster than most operators realize. Without a system linking every register action to a record, losses accumulate in the gaps nobody's watching.

02

Inventory that can't be trusted

The number on the screen doesn't match the shelf. Deliveries weren't counted right, invoices weren't matched, and costs haven't been updated since last quarter. Margin reports are guesswork.

03

Customers who don't come back

Without a loyalty program that actually works, regulars are just strangers with a habit. One bad experience or a competitor with a better punch card and they're gone — and you'll never know why.

POS & Storefront
Every transaction fast, compliant, and logged.

The counter is where your business runs in real time. Bagel is built to keep it moving — every product, every payment method, every compliance requirement handled without slowing down the line.

  • Ring up any item in under 10 seconds — barcode, PLU, or touchscreen tap
  • Age verification fires automatically on tobacco, alcohol, and lottery
  • ID barcode scan calculates age instantly — no manual math
  • EBT / SNAP support with correct item eligibility enforcement
  • Cash, card, contactless, and split payments all supported
  • Manager override with full audit trail — who approved it and when
  • Offline mode — keeps ringing up sales even without internet
  • Drive-off and incident logging built directly into the POS
1

Scan — item identified instantly

100,000+ common retail and c-store items in the database out of the box. Unknown items can be added in seconds without stopping the transaction.

2

Compliance check — automatic

Age-restricted items trigger a mandatory ID prompt. Scan the barcode on any US driver's license — Bagel calculates age automatically. No cashier judgment required.

3

Payment — any method

Cash, chip, tap, mobile wallet, EBT. Drawer opens automatically on cash. Receipt prints or sends via text. Done in seconds.

4

Record — everything logged

Every transaction, every void, every manager override creates a permanent record. Nothing disappears. Shift close reconciles it all automatically.

Inventory, Products & Invoices
Everything in your store, managed from one place.

From setting up a new product to receiving a delivery and matching the invoice — Bagel handles the full product and inventory lifecycle so your back office stays accurate without extra work.

Product Management
Your catalog. Your prices. Your rules.

Every product in your store starts with a record in Bagel — barcode, price, category, vendor, and compliance flags all in one place. Set it once and it works at the counter, in reports, and in your inventory automatically.

  • Product catalog & pricing — Set retail price, cost, and margin per item. Bulk price updates across categories in one action.
  • Barcode & PLU management — Assign barcodes or PLU codes to every item. Scan to ring up, scan to receive — the same code works everywhere.
  • Category & department setup — Organize products into departments and categories. Reports and margins automatically grouped by how your store is structured.
  • Vendor & supplier linking — Link each product to its vendor. Purchase orders, delivery history, and cost tracking all tied to the supplier relationship.
  • Age-restriction flags — Mark any product as age-restricted. The POS triggers a mandatory ID check automatically — no cashier configuration required.
  • Promotions per product — Attach a promo directly to a product or category. BOGO, percentage off, or fixed discount — applied at checkout without cashier input.
🏷

One catalog, every channel

Your product catalog powers the POS, your online storefront, and your delivery marketplace listings. Update a price once — it updates everywhere.

🔒

Compliance built into the product

Age-restriction flags live on the product itself — not on a cashier checklist. The POS handles compliance at scan, every time, without exception.

🏪

Vendor history per item

Every product linked to its supplier. See cost history, delivery performance, and invoice discrepancies per vendor over time.

📊

Category-level margin

See which departments make money and which don't. Tobacco, beverages, snacks, lottery — margin broken down the way your store is organized.

1

Receive a delivery

Scan each item as it comes off the truck. Bagel matches barcodes to your catalog and counts quantities automatically. No clipboard, no tally sheet.

2

Match the invoice

Upload or enter the vendor invoice. Bagel compares what was ordered, what was invoiced, and what was actually received. Discrepancies flagged immediately.

3

Costs update automatically

Your cost-of-goods updates in real time. Margin reports are always based on what you actually paid — not last quarter's prices.

4

Reorder before you run out

Set par levels for your top sellers. Bagel alerts you when stock hits the threshold. No more realizing you're out of your best-selling item mid-shift.

Inventory & Receiving
Inventory that reflects reality, not wishful thinking.

Most retail operators either count inventory manually or don't count it at all. Bagel makes accurate inventory the default — not an extra job someone has to remember to do.

On-hand and reserved inventory tracked separately. What you have and what's committed to an order are never confused — your available stock is always a number you can trust.
  • 100,000+ item product database with barcode scan receiving
  • Invoice matching flags short shipments and pricing discrepancies
  • Category-level margin tracking — see which departments make money
  • Reorder alerts at configurable par levels per product
  • Shrinkage and waste logging for end-of-period reconciliation
  • Full delivery history and cost-of-goods audit trail per item
Bagel Shield — Loss Prevention
The losses you don't see are the ones that hurt the most.

Sweethearting, void abuse, no-sale cash grabs, and refund fraud are hard to catch in the moment. Bagel Shield makes every suspicious pattern visible — automatically, without anyone having to look for it.

Every transaction is matched to its full register activity. Voids, no-sales, and refunds that don't add up land in the Suspicious Activity Queue — flagged before they become a pattern.
  • Cashier-facing and customer-facing cameras at the register
  • Every transaction timestamped and linked to register activity records
  • Void, no-sale, and refund anomalies flagged automatically
  • Suspicious Activity Queue for manager review — prioritized, not buried
  • Silent manager alerts — staff don't know they're being reviewed
  • Watchlist for flagged employees across shifts
  • One-click incident report from any flagged event
🚨

Void pattern detection

Excessive voids on a single shift, or voids that consistently follow high-value transactions — both flagged automatically.

💰

No-sale monitoring

Drawer opens without a transaction recorded. Bagel flags it, timestamps it, and associates it with the cashier on shift.

↩️

Refund anomalies

Refunds without a matching original sale, or refunds above a set threshold, surface in the Suspicious Activity Queue immediately.

📷

Transaction-linked footage

Camera footage from the cashier and customer-facing cameras linked directly to the transaction record. Review in one click.

🔕

Silent alerts

Managers receive alerts without the cashier knowing. Review happens on your terms, not in the moment.

📋

Incident reports

Turn any flagged event into a documented incident with notes, tags, and escalation — in one click from the queue.

Loyalty & Promotions
Keep regulars coming back
without managing a second app.

The best loyalty program is the one your cashiers don't have to think about. Bagel applies rewards and promos automatically at checkout — the customer gets recognized, and your staff does nothing extra.

🥊

Punch cards

Buy 9, get the 10th free. Configure any punch card program and let it run automatically. Stamps applied without any cashier action.

💲

Points programs

Earn points per dollar spent. Set redemption thresholds. Customers track their balance through your storefront or at the counter.

📅

Scheduled promos

Weekend deals, happy hour discounts, BOGO offers — schedule them to start and end automatically. No one forgets to turn it off.

📱

SMS campaigns

Send a targeted discount to your top 100 customers. Phone number lookup at the POS means no app download required.

Phone number lookup at the POS — no physical loyalty card, no app required. Customers enroll in seconds and start earning immediately.
Storefront & Online Ordering
Let customers order ahead while you focus on the counter.

Your branded storefront, Uber Eats, and DoorDash all flow into one POS queue. No separate tablet to watch. No orders missed because someone was busy at the counter.

  • Build your menu once — syncs automatically to all channels
  • Uber Eats and DoorDash orders appear in the same queue as counter orders
  • Automatic pickup notification when the order is ready
  • Online-only pricing and specials to drive off-peak orders
  • Channel performance in your Bagel reports — see which platform performs
🏪

Your branded storefront

Your domain, your branding. Customers order directly from you — no marketplace fee on those orders.

🛵

Uber Eats & DoorDash

Both marketplaces connected and synced. Menu changes in Bagel update everywhere automatically.

📲

One queue, one screen

Every order — walk-in, online, or delivery — appears in the same POS interface. One workflow for your team.

📊

Channel reporting

See which channel drives the most revenue, the best margins, and the highest average order — in your daily report.

Employee Management & Scheduling
Your team, managed from the same system
running your store.

Scheduling, clock-in, and access control all live in Bagel — no separate HR app, no paper schedules, no shared login that everyone knows the password to.

🗓

Build and publish schedules

Create shift schedules in Bagel and publish them to your team. Employees see their upcoming shifts — no group texts, no printed schedules on the break room wall.

Clock in & clock out at the POS

Employees clock in and out directly at the terminal using their PIN or employee ID. Clock events are timestamped and tied to their shift record — no buddy-punching, no manual timesheets.

🔐

Role-based access — scoped to what they need

Cashiers can ring up sales and nothing else. Managers can process voids and run reports. Owners see everything. Each role configured once — access enforced automatically at every terminal.

📊

Cashier performance tied to their shifts

Every transaction, void, and override linked to the employee who performed it. Shift-level reports show exactly how each team member performed — useful for reviews and for spotting problems early.

📅

Shift scheduling

Build weekly schedules, assign shifts to employees, and publish in one action. Employees always know when they work.

Clock in / clock out

PIN or employee ID at the terminal. Timestamped clock events automatically tied to the published schedule.

🔑

Role-based permissions

Cashier, supervisor, manager, owner — each role sees and does exactly what they should. Nothing more, nothing less.

👤

Per-employee activity log

Every action attributed to the employee who performed it. Full audit trail by person, by shift, by transaction.

Manager overrides require a manager PIN — and every override is logged with who approved it, what was overridden, and when. No anonymous exceptions.
Shift close summary — Store #1 · March 22
Inside sales
$4,284.50
Cost of goods
$2,140.20
Gross margin
$2,144.30 (50.1%)
Lottery payouts
−$312.00
Voids & refunds
−$48.75
Cash drawer — expected
$1,204.00
Cash drawer — counted
$1,201.50
Variance
−$2.50
Shrinkage logged
3 items
Reports & Shift Close
End your shift knowing exactly where the money went.

Bagel's shift close pulls together every transaction, every void, every payout, and every cash movement into one reconciliation. Done in under two minutes. Sent to your back office automatically.

  • Inside sales by category — see which products drive your margin
  • Lottery in/out reconciliation built into every shift close
  • Cashier performance reports — compare shift-by-shift, employee-by-employee
  • Void and refund exception reports — flag unusual patterns over time
  • Shrinkage and waste tracked per shift for period-end reconciliation
  • PDF or CSV export — send automatically to your accountant or franchisor
  • Sales tax summary formatted for filing

Your store runs on tight margins.
Your software should too.

Bagel gives retail operators the tools to run a tighter counter, a more accurate back office, and a more loyal customer base — without adding complexity.

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